Privacy Policy

1 General

The protection of your personal data is very important to us and we therefore strictly adhere to the existing data protection regulations. The following declaration gives you an overview of how we guarantee this protection on our website and what type of data is collected, stored and used for what purpose.

Responsible in terms of data protection is:

Michael Bensch
Modell & Prototypenbauservice Michael Bensch (Einzelunternehmer)

Turmstr. 3
76831 Billigheim-Ingenheim

Telefon: +49 (0) 177 6505059
Telefax: +49 (0) 32 226479471

info@workbensch.de
www.workbensch.de

Purpose of processing:

• Providing the online offer, its functions and content.
• Answering contact inquiries and communicating with users.
• Safety measures.
• Audience measurement / Marketing

With this declaration you give your consent that we may collect, process and use your data listed below for the purposes mentioned.

2 Collection and storage of personal data

We only collect personal data on the website if this is necessary for the purpose you have requested and / or if you voluntarily provide it to us. When using the website, we collect the following anonymized data: name of the pages accessed, browser used, operating system and requesting domain, date and time of access, search engines used, names of downloaded files and their IP address. This anonymized data is stored exclusively for internal system-related and statistical purposes in order to optimize our offer. Further personal data will only be collected and saved if you voluntarily provide it to us.

2.1 contact form

In the context of an inquiry via the contact form, this is your first and last name as well as your email address.

2.2 Registration

When registering to use our personalized services, these are your email address, a user name and a password, optionally other data such as B. a profile picture. You have the right and the possibility at any time via your account management to access, correct and delete your personal data.

The registration can optionally also be done using “Facebook Connect”. The data required for registration will then be transferred from your Facebook account.

2.3 Newsletter

You can register to receive our newsletter. In this case, we collect and store your email address as well as your first and last name, if you have provided this. We use this data exclusively for sending newsletter e-mails with which we inform you about current topics. You can cancel the receipt of our newsletter at any time, i.e. Withdraw your consent. You will find a link to cancel the newsletter at the end of each newsletter. In order to ensure that nobody signs up for our newsletter with a third-party email, we use the double opt-in procedure, which means that before activating the newsletter, the user must once again receive the email via an email sent to them Confirm the specified email address. The newsletter is sent using the mail service provider “MailChimp”, a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d / b / a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with the European data protection level (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). The shipping service provider is based on our legitimate interests. Art. 6 para. 1 lit. f GDPR and an order processing contract in accordance with 28 para. 3 sentence 1 GDPR. The shipping service provider can process the recipient’s data in pseudonymous form, i.e. use without assignment to a user, to optimize or improve their own services, e.g. use for technical optimization of the dispatch and presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them themselves or to pass the data on to third parties.

2.4 Comments and contributions

If users leave comments or other contributions, their IP addresses can be stored for 7 days based on our legitimate interests. This is done for our security, if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, we can be sued for the comment or contribution and are therefore interested in the identity of the author. We reserve the right to process user information for spam detection.

2.5 shop

We process our customers’ data as part of the ordering processes in our online shop in order to enable them to select and order the selected products and services, as well as their payment and delivery, or execution. We use session cookies to store the contents of the shopping cart and permanent cookies to save the login status.

2.4.1 Customer account

Users can optionally create a user account, in particular by viewing their orders. As part of the registration, the required mandatory information is communicated to the users. When you create a customer account, we save the data you have entered there. These are delivery and order addresses (this includes e.g. last name, first name, street, house number, city, postcode) and, if desired, credit cards and bank details as well as your email address. We save the above information to make your next purchase as easy as possible. You have the right and the possibility at any time via your account management to access, correct and delete your personal data.

2.4.2 Order

When placing an order, we store the data required to process this order, in particular the billing and delivery address, information about the goods and services you have ordered and information about the payment method you have requested. If we receive your e-mail address in connection with the purchase of a product or service and you have not objected to it, we reserve the right to send you regular e-mail offers for products similar to those already purchased from our range , You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising email, without incurring any costs other than the transmission costs according to the basic tariffs. In addition, we collect your IP address for a limited time when you purchase it. This helps the police to prosecute fraud cases. When ordering, we receive the information about your order. We only pass on your personal data to third parties if we are legally obliged to do so or if a legal regulation expressly permits this.

2.4.3 Download products

We save the IP address under which the download takes place and, if necessary, further anonymous usage data. Your personal data will only be used to process the contractual services and will only be passed on to those involved to the extent necessary.

2.4.4 Payment processing / transfer of data

To process your order, we pass on the data – if necessary – to third parties for the processing of your order. These include e.g. Logistics companies that take over the dispatch of the goods by post for us and payment service providers e.g. B. (e.g., each with a link to the data protection declaration, Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full), Klarna (https://www.klarna.com/de/ data protection /), Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/), Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/), Visa (https: // www.visa.de/datenschutz), Mastercard (https://www.mastercard.de/de-de/datenschutz.html), American Express (https://www.americanexpress.com/de/content/privacy-policy -statement.html)
The data processed by the payment service providers include inventory data, such as the name and address, bank details, such as Account numbers or credit card numbers, passwords, TANs and checksums as well as the contract, sums and recipient-related information. The information is required to complete the transactions. However, the data entered will only be processed and saved by the payment service providers.

That is, we do not receive any account or credit card-related information, only information with confirmation or rejection of the payment. The data may be transmitted by the payment service provider to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. For this we refer to the terms and conditions and data protection notices of the payment service providers. At no time do we have access to your credit card details, nor do we store payment details on our servers.

3 Use and disclosure of personal data

We use the personal data collected and stored while using the website only for legally permissible purposes. Your personal data will not be passed on, sold or otherwise transmitted to third parties. We use anonymized data for the purposes of market research, for promotions and for the needs-based design of the website. We reserve the right to pass on anonymized data to advertising partners in order to present advertising advertisements tailored to you.

4 Cookies

Cookies are small text files that are stored on your hard drive. They are used to control the Internet connection when you visit the website. These cookies give us information that enables us to optimize the website for your needs, e.g. For example, to tailor services to you and to make appropriate advertisements. We use session cookies and persistent cookies. Session cookies are cookies that only remain on your computer until you close your browser. Then they will be deleted. Persistent cookies are those that have a validity period and are stored on your hard drive. The cookies are only deleted after the storage period has expired or through a user action. Cookies are also set by advertising partners of us or by third parties and serve to tailor services to you and to make corresponding advertisements. You can prevent the installation of cookies by setting your browser software. In this case, not all functions of the website can be used.

5 Integration of services and content from third parties

We use content or service offers from third-party providers within our online offer to provide their content and services, such as Include videos or fonts (hereinafter referred to as “content”). This always presupposes that the third-party providers of this content perceive the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user’s device and contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as being linked to such information from other sources.

5.1 Vimeo

We can integrate the videos of the “Vimeo” platform from Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Data protection declaration: https://vimeo.com/privacy. We point out that Vimeo can use Google Analytics and refer to the data protection declaration (https://www.google.com/policies/privacy) and opt-out options for Google Analytics (http://tools.google .com / dlpage / gaoptout? hl = de) or Google’s settings for data use for marketing purposes (https://adssettings.google.com/.).

5.2 Youtube

We integrate the videos of the platform “YouTube” from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

5.3 Google Fonts

We integrate the fonts (“Google Fonts”) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

5.4 Google ReCaptcha

We bind the function to detect bots, e.g. for entries in online forms (“ReCaptcha”) by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

5.5 Google Maps

We integrate the maps of the “Google Maps” service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The processed data can include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually carried out as part of the settings of their mobile devices). The data can be processed in the USA. Data protection declaration: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

5.6 Facebook

Some of our websites contain so-called “Like” buttons, a social plug-in of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The button has the Facebook logo and the addition “Like”. When you access one of our pages that contains this button, a connection to the Facebook servers is established. The plugin is transmitted from Facebook directly to your browser, which integrates it into our website. Facebook is thus informed which pages – with an integrated “Like” button – you have visited. If you are logged into Facebook while visiting the respective pages, Facebook will forward the information about your visit to your personal Facebook user account. If you use the Facebook plugins on our pages (for example by clicking the “Like” button or writing a comment), this information will also be transmitted from Facebook to your personal Facebook user account. To avoid this transmission, it is imperative to log out of Facebook before interacting with the plugins on our website. For more information on Facebook’s data collection and use, and your rights and ways to prevent this, please refer to the Facebook privacy policy (http://www.facebook.com/policy.php). The list and the appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

5.7 Twitter

Functions and content of the Twitter service offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA can be integrated into our online offer. For this, e.g. Content such as images, videos or texts and buttons belong with which users can express their liking for the content, subscribe to the authors of the content or subscribe to our contributions. If the users are members of the Twitter platform, Twitter can call up the above. Assign content and functions to the user profiles there. Twitter is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). Data protection declaration: https://twitter.com/de/privacy, opt-out: https://twitter.com/personalization.

5.8 Instagram

Functions and content of the Instagram service offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA can be integrated into our online offer. For this, e.g. Content such as images, videos or texts and buttons belong with which users can express their liking for the content, subscribe to the authors of the content or subscribe to our contributions. If the users are members of the Instagram platform, Instagram can call up the above. Assign content and functions to the user profiles there. Instagram’s privacy policy: http://instagram.com/about/legal/privacy/.

5.9 Pinterest

Functions and content of the Pinterest service offered by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA can be integrated into our online offer. For this, e.g. Content such as images, videos or texts and buttons belong with which users can express their liking for the content, subscribe to the authors of the content or subscribe to our contributions. If the users are members of the Pinterest platform, Pinterest can call up the above. Assign content and functions to the user profiles there. Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy.

6 Use of Google Analytics ans Google Adsense

This website uses Google Analytics, a web analysis service and Google AdSense, a web advertising service of Google Inc. (“Google”). Google Analytics and Google AdSense use so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use, e.g. B. To provide advertisements to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available at the following URL and install: http://tools.google.com/dlpage/gaoptout?hl=de

7 Hosting

The hosting services used by us serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offer. Here, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this online offer. We, or our hosting provider, collects data about every access to the server on which this service is located (so-called server log files). The access data include the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider ,
For security reasons (e.g. to investigate misuse or fraud), log file information is stored for a maximum of 7 days and then deleted. Data whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified.

8 Right to information

You have the right to be informed at any time about the data stored regarding your person, their origin and recipient as well as the purpose of the data processing. If you have any questions about data protection, you can contact us at any time.

9 Revocation of your content

You can revoke your consent to the collection, processing and use of your data for the future at any time by email or letter.